Careers

Position Overview
OPAL & OAK is seeking a dedicated, hands on Store Manager to lead our Boston location. This role is responsible for overseeing daily store operations, driving sales, building a strong team, and ensuring an elevated in-store experience that reflects our brand.

Key Responsibilities

Team Leadership & Hiring
Recruit, interview, hire, and train store associates
Foster a positive, team oriented work environment
Provide ongoing coaching, feedback, and performance management

Scheduling & Operations

Create and manage employee schedules based on business needs
Ensure proper staffing coverage for peak times, weekends, nights, and holidays
Maintain flexibility to adapt to changing store demands

Merchandising & Visual Standards

Execute and maintain brand-aligned merchandising throughout the store
Ensure the sales floor is fully stocked with all available styles and sizes
Replenish merchandise from the stockroom as needed
Maintain clean, organized, and visually appealing displays

Inventory & Stockroom Management

Process incoming shipments efficiently and accurately
Organize and maintain stockroom for easy access and inventory flow
Monitor inventory levels and communicate restock needs

Store Operations

Delegate and oversee opening and closing procedures
Ensure all operational standards and policies are followed
Maintain cleanliness of the store, including dusting and general upkeep

Customer Experience

Deliver exceptional customer service and lead by example
Resolve customer concerns professionally and efficiently
Build strong relationships with customers to drive loyalty

Qualifications

Previous retail management experience preferred
Strong leadership and communication skills
Highly organized with attention to detail
Ability to multitask in a fast paced environment
Passion for fashion, retail, and the OPAL & OAK brand
Must be able to lift 40lbs

Availability Requirements

Full time availability Must be able to work weekends, nights, and holiday as needed
What We’re Looking For
Someone who is:
Proactive and hands on
Detail oriented and organized A strong leader who motivates their team
Passionate about creating a beautiful and welcoming retail space

Compensation & Benefits

Hourly Pay: $30–$40 per hour (based on experience)
Benefits: Health care benefits available
Travel: travel for market trade-shows including Las Vegas, Atlanta, Nashville, LA. (optional)

Availability Requirements
Full-time availability
Must be able to work weekends, nights, and holidays as needed